A: You just mentioned several times “Hotline”, can you explain what “Hotline “ is?
B: This “hotline “ is a women’s hotline, it is a phone information. Mainly it provides counseling to the caller. This kind of a hotline.
A: Does a lot of people call ?
B: we say this, our hotline was opened in 92. At that time it was the number one women’s hotline in the country. Mainly it serves women. In 92, China has already been Reforming for around 10 years, a little over ten years. But people still cannot be fully open about individual’s quality of life and psychology. So people start to focus more on themselves, they want place to talk, how to guide me in my life. In this situation, we opened a hotline. At that time, calling was very numerous. A lot of people. As soon as you hang up, it will ring again. A lot of people can’t get in at all. They have to keep calling many times. Then as time passes, there are many more hotlines around the country. Counseling institutions also increases. This kind of hotline, I won’t say really fast, but very frequent. But everyday, we say, in three hours, at least there are twelve or thirteen calls. But sometimes, you will see, during holidays, it will be a little cold, hotline becomes coldline, but a lot of people still call.
C: in hotline calls the problem we encounter the most is marriage problems. A lot of this, mostly its cause of a third person. The couple’s relationship becomes dangerous. Mainly problems in these areas. Besides these, I also have questions about educating children. Relationship between people, and some such as protection of my rights, and unemployed, for example, somebody just got unemployed and he doesn’t know what to do. How to protect his rights and privileges. These type of question, legal questions. Another area is women and children’s health questions. These are type of questions I get most.